Welcome to Royal Caribbean® Help Desk
At Royal Caribbean International™, we're committed to providing exceptional service for our guests at every stage of your cruise journey. Our dedicated Help Desk is available 24 hours a day, 7 days a week to assist with all your cruise-related questions and needs. Whether you're planning your dream vacation or currently sailing with us, our team is ready to help.
Why Choose Royal Caribbean®?
As the world's largest cruise line™, Royal Caribbean® offers innovative ships, unforgettable experiences, and award-winning service. Our Help Desk team is specially trained to provide comprehensive support for all aspects of your cruise vacation, from initial booking to post-cruise inquiries.
Booking Assistance
Need help choosing the perfect stateroom or understanding our pricing? Our specialists can guide you through the entire booking process to ensure you get the best value for your dream vacation.
Onboard Services
From dining reservations to spa services and shore excursions, we can help you plan and modify your onboard experiences before and during your cruise.
Technical Support
Having trouble with our website or mobile app? Our tech team can assist with account access, online check-in, and all digital services.
Immediate Assistance
For urgent matters or immediate support while sailing, please call our 24/7 helpline at 1-888-230-8925. Our average wait time is less than 2 minutes, with multilingual support available in English, Spanish, and French.
Frequently Asked Questions
Before calling, you might find quick answers in our comprehensive FAQ section covering topics like cancellation policies, luggage restrictions, travel documentation requirements, and health protocols. We continuously update this resource based on current guest inquiries.
Your Satisfaction Guaranteed
Royal Caribbean® is proud to maintain a 98% guest satisfaction rating for our Help Desk services. We monitor all interactions to ensure we meet our high standards of excellence. If you have feedback about your support experience, we welcome your comments through our post-contact survey.